Maison Éthier - Circulaire

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After sales service

Merchandise may sometimes be damaged during transportation from the manufacturer or from the warehouse. These damages might not be apparent when uncrating on delivery. Here are some of the problems that may occur on delivery:

  • The appliance does not work.
  • The appliance is damaged.
  • The furniture is torn, scratched or broken
  • Some parts are missing for assembly

If you encounter one of these situations, please fill out the following form.

Request form

Contact info
Surname *


e-mail


Telephone 2
Name *


Telephone 1 *


Business Telephone
Adress
Adress *


Province *
City *


Postal Code *
Purchase details
Bill number


Date of purchase
Delivery date
Description of the problem *
* Mandatory fields

 

You can contact an after-sales specialist from Monday to Saturday between 9am and 5pm by dialing 450 653-3437 extension 1 or 1 866 688-3437 extension 1.

For after-sales service for electrical appliances, contact the manufacturer directly. The telephone number should be on your sales contract under the item you purchased. If you don’t have your contract on hand, go to manufacturer’s telephone index.